You, the Patient

 

         You, the Patient

 

 

What can I expect from my visit?

Please plan to arrive ten minutes before your scheduled appointment to check in and complete all necessary paperwork.  Patient visits are typically scheduled 15 minutes in length.  Please limit yourself to one to two issues per visit to ensure you get the quality of care you expect and deserve.  If you require a longer appointment please let our staff know at the time you book your appointment.

Open Access Bookings

The objective of open access booking is to improve patient care by providing access to timely appointments.  BAFHT reserves a segment of the schedule each day for same day or next day appointments.

Health Myself Portal

Patients are encouraged to sign up for the Health Myself Patient Portal.  This is a secure way to receive test results and ask your Clinician a medical question.

Test Results

Your test results will be reviewed by your health care professional within one a week of receiving the results.  Patients will only be notified of the results, if further action is necessary.  Test results can not be given out over the phone.  Patients are welcome to have a paper copy of the results, once authorization has been obtained from their Physician or Nurse Practitioner.

Blood test results can also be accessed by registering for the LifeLabs MyResults service.  You must call LifeLabs Customer Service at 1-877-849-3637 with your valid OHIP card, to obtain the “Site Location Number” to register online.

Cancellations

If you need to cancel your appointment please call the office at any time and leave a message.  BAFHT requests a minimum 24 hours notice for cancellations.  Cancellations may also be made via the Health Myself Patient Portal.

Prescription renewals

Ongoing medications are usually prescribed to cover a one year time period. Please call the office to book an appointment after your last fill of these medications. Expect a 10-business day turn around time for Pharmacy requests for medication renewals.  Renewal of narcotics, ADD, and sleeping medications require an office visit.

LifeLabs

Life Labs is an independent blood clinic that operates within the BAFHT office.  For more information on LifeLabs services, call them directly at 1-877-849-3637.

BAFHT LifeLabs hours

OHIP Coverage

Please note that some services are not covered by OHIP.  Payment is required before an uninsured service is provided.  Accepted payments include Cash, Cheque, Debit or Credit.  

Examples of these services include (but are not limited to):

  • Transfer of Medical Records

  • Driver’s License Medical Exams

  • TB Skin Test for Work

  • Completion of some Medical Forms

  • Doctor’s Notes; for Work Absences or for Insurance purposes such as Massage, Chiropractor or Orthotic coverage.

  • Travel related visits

  • Travel vaccinations

  • Procedures such as Liquid Nitrogen or Lesion Removal, if cosmetic in nature

  • Some Diagnostic Lab Services

*Please contact the office for information on fees.